Introducing the CIAM Maturity Framework

Customers’ standards are getting higher. Accustomed to smooth Amazon-style web experiences, we now expect the same seamlessness from every organisation we interact with online. Clunky digital experiences with complicated logins and endless data requests are an inconvenience we don’t need – and can easily prompt us to abandon our baskets entirely. …

Introducing the Hybrid Work Maturity Framework

The world of work has changed forever. The shift to remote working during COVID has proven that, given the right access to the right systems, we can work just as productively outside the office as inside it. At the same time, it’s given many of us a taste of freedom we’re reluctant to give up. To retain the brightest and best talent in the future,…

The Benefits and Challenges of Remote and Hybrid Working

In this post we explore the key benefits and potential problems of remote and hybrid working and reveal what steps you can take to ease the transition into new digital work environments. Over the past 18 months, remote and hybrid working have become an integral part of our daily lives. While initially considered a short-term response to an…

What Does Remote and Hybrid Work Mean?

In this post we define what remote and hybrid working is and give a rundown on how Identity can help solve many of the key challenges your organisation is likely to face. “What is remote work?” is a question many people have asked over the last 18 months. As the COVID-19 pandemic disrupted business operations across the globe and forced employers…

A Long-Term Strategy for Hybrid and Dynamic Work

The events of 2020 — including office closures in the wake of the global COVID-19 pandemic and the subsequent shift to remote work that they necessitated — were unexpected and unprecedented. Confronting such unfamiliar circumstances, most organisations had to improvise. By and large, the remote work strategies created in response to the pandemic…

Identity is the Key Enabler for Building Digital Trust in the New Workplace

How can business leaders build trust in remote teams? Over the past year, the global shift to remote work has changed the way we live and completely transformed the way organisations view productivity and collaboration. Where work was once defined almost exclusively within the physical realm of the office, business leaders must now navigate the…