Industry Insight

The past decade has seen dramatic changes in the business landscape, including more sophisticated cyber threats, the rise of distributed work, and smartphone saturation. Along the way, our Businesses at Work report has tracked how workforces have adapted and the new tools they’ve adopted. Amid all this change, two constants emerge: the importance…

Security questions are a common method of identity authentication—one you’ve probably encountered before. When creating an account or signing up for a service online, users will confidentially share the answers to secret questions with a provider.  Typically, these security questions and answers are used for self-service password recovery…

Decentralised identity, often used interchangeably with “self-sovereign identity” (SSI), is gaining ground as an alternative to today’s centralised and federated infrastructures. In short, it allows individuals to manage their own identities. In a decentralised framework, the user receives credentials from a number of issuers (e.g., government,…

From CRMs for salespeople to invoice systems for accountants, the proliferation of SaaS web apps has made life easier for many employees. However, even the adoption of the most productivity-enhancing apps can lead to unintended inefficiencies and risks. These can range from frequent “I forgot my password” calls that inundate the IT department to…

Customer identity and access management (CIAM) is a necessity for business today. But, the wrong solution is seeing increased pressure on in-house IT and developer teams. After all, CIAM includes not only the sign-in/login experience but also the registration and sign-up process throughout an entire customer journey. This gives teams a huge…

Single sign-on (SSO) is a user authentication tool that enables users to securely access multiple applications and services using just one set of credentials. Whether your workday relies on Slack, Asana, Google Workspace, or Zoom, SSO provides you with a pop-up widget or login page with just one password that gives you access to every integrated…

For business leaders today, there’s no hotter topic than artificial intelligence (AI). Executives everywhere are asking themselves — and each other — how AI will transform the products they offer, the ways they work, and the threats they face. Our new analysis, AI at Work 2024: C-suite perspectives on artificial intelligence, paints a picture of…

An identity platform is a modern solution for managing the identities of users and devices in a centralized fashion. It enables organizations to securely authorize workforce and customer users to access their ecosystem using access management tools, programmable components, integrations, and platform services. Today’s organizations have a wide…

Sign-up fraud, credential stuffing, and MFA bypass are everyday threats targeting Customer Identity.  Identity has become a primary security entry point for all consumer applications.  From buying flowers online to conducting financial transactions, millions of authentications occur daily to verify the digital identities of customers. But…

Grappling with the aftermath of a global pandemic and navigating the complexities of an austerity-driven economy, cybersecurity leaders find themselves at a crossroads.  In the wake of macroeconomic uncertainties, these leaders are under increasing pressure to validate their investments to executive decision-makers.  The challenge is twofold: How…