Transform IT from cost centre to business catalyst
Create leverage for IT teams
CIOs are expected to reduce IT costs and drive efficiency while maintaining, or even improving, the availability and performance of business technology.*
Foster organisation-wide innovation
57% of CIOs report the business expects them to assist in developing new products and services, yet most state that innovation is not prioritised.*
Enable the extended enterprise
IT’s complexity and scope have increased as they are now expected to scale support beyond traditional employees to external contractors, seasonal workers, and partners.
Okta helps Medallia automate repetitive IT processes to support rapid headcount growth
By automating repetitive IT processes, Medallia's IT team not only delivers a productive day one experience for an increasing amount of new hires, but they are also now freed up to provide strategic technology assistance company-wide.