Principal Product Manager - Infrastructure and Operations

Bellevue, Washington; Chicago, Illinois; San Francisco, California; Washington, DC

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Technology, Data, and Intelligence Team

Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work.

The Principal Product Manager Opportunity

We’re seeking a Principal Product Manager to lead our Technology, Data and Intelligence (TDI), Engineering Services organization. This highly strategic role will drive the vision and execution of the core engineering services that power our enterprise, with a strong emphasis on integrating and optimizing productivity applications like Google, Slack, and other collaboration tools. As a key liaison across our Engineering functions, you’ll ensure our foundational services are secure, scalable, and user-friendly while streamlining the enterprise user experience, removing systemic friction points, and simplifying complex engineering workflows.

You’ll build and champion ambitious roadmaps that address immediate needs while anticipating future challenges across our engineering ecosystem and productivity landscape. A critical focus will be on leveraging cutting-edge AI to enhance service delivery, automate operational tasks, and improve the intelligence and reliability of our infrastructure and tools. As a Principal Product Manager, you’ll provide thought leadership, shape technical direction, and drive operational excellence. We'd love to hear from you if you’re a seasoned product leader passionate about optimizing productivity applications and applying advanced technology to solve complex business problems.

What you’ll be doing 

  • Define and evangelize the long-term product vision and strategy for TDI Engineering Services, aligning with overall company objectives, with a specific focus on enhancing and integrating productivity applications.
  • Act as a thought leader and subject matter expert in engineering services and enterprise productivity tools, guiding cross-functional teams and stakeholders.
  • Conduct deep discovery into complex internal user needs and engineering challenges related to our services and integrated productivity suite, translating them into compelling product strategies and detailed requirements.
  • Own and drive the end-to-end product lifecycle for key engineering services initiatives, from strategic planning and prioritization to execution, launch, and post-launch optimization.
  • Champion initiatives to streamline the user experience for Okta and the consumption of productivity applications, focusing on large-scale simplification and efficiency gains.
  • Proactively identify and lead opportunities to strategically apply artificial intelligence and machine learning to enhance service delivery, automate critical processes, and significantly improve system reliability and proactive issue resolution.
  • Develop and present compelling business cases for new initiatives, securing buy-in from senior leadership and allocating resources effectively.

What you’ll bring to the role

  • 10+ years of progressive product management experience, with a significant focus on internal platforms, engineering tools, core infrastructure services, or enterprise productivity application integration within business technology.
  • Proven experience leading and shipping complex products in a fast-paced, high-growth environment, ideally within a large-scale technical organization.
  • Strong understanding of and experience with major enterprise productivity applications (e.g., Google Workspace, Slack, Box) and their integration points.
  • Strong understanding of the practical application of artificial intelligence and machine learning in areas such as service automation, anomaly detection, predictive maintenance, or operational intelligence, especially as applied to user workflows and application performance.
  • Exceptional strategic thinking, problem-solving, and analytical skills, with the ability to break down complex problems into actionable plans.
  • Superior communication, negotiation, and influencing skills, capable of effectively engaging and aligning diverse technical and business stakeholders at all levels, up to executive leadership.
  • Demonstrated ability to lead without direct authority, driving consensus and motivating cross-functional teams toward a shared vision.
  • A strong technical aptitude and comfort engaging in deep technical discussions with engineers.

#LI-MC1

#LI-Hybrid 

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $210,000—$316,000 USD

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$188,000—$282,000 USD

What you can look forward to as a Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

U.S. Equal Opportunity Employment Information
Read more

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Pay Transparency

Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Okta
The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Follow Okta
Share on Linkedin Share on Youtube

Apply

Resume
Upload Resume/CV (PDF must be less than 8 MB )
Cover Letter
Upload Cover Letter (PDF must be less than 8 MB )
I acknowledge and agree to the processing of my personal data in accordance with Okta's Privacy Policy.

https://www.okta.com/privacy-policy/

(California residents, click here)

I would like to be considered for future positions at Okta.
U.S. Equal Opportunity Employment Information (Click here for instructions)

Responding to the survey is voluntary.