The Forrester Customer-Obsessed Identity And Access Management Operating Model
It’s no secret that happy customers are critical to a successful business.
Having low-friction, consistent customer identity and access management (CIAM) greatly improves your customers’ journey. And developing a customer-obsessed IAM model can help you in all your customer-acquisition efforts.
Download the report to learn all you need to know about CIAM, including:
- The four most important building blocks of a customer-obsessed IAM model
- The first step for proper customer segmentation
- How one company boosted its registration completion rates by 10-15%