Okta Public Sector Omnichannel Discovery Guide

Omnichannel boils down to seamlessness––in the public and private sector alike. When it comes to government services, the ability for users to interact with agencies across different digital devices and in-person experiences is key to driving user engagement and improving outcomes. 

Download the factsheet to learn pitfalls to avoid for key omnichannel programs including:

  • Progressive profiling
  • Cross-channel user experiences
  • Device Context
  • Self-service profile management
  • Branded sign-in/registration

Download the Datasheet

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