Handling toll fraud and SMS pumping with Twilio in the Okta Customer Identity Cloud

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Phone usage is highly prevalent in today's business world. We spend a lot of time on our phones, and they’re convenient, therefore, it makes sense to integrate various processes with them. On one hand, conducting business on a cell phone makes things easier and boosts user adoption, but on the other hand, it raises the chance of fraud. In this whitepaper, we’ll discuss the types of fraud that can occur and how to prevent them.