Okta Identity Management for Portals Built on Salesforce.com

Okta: Enterprise Identity, Delivered

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. Enterprises everywhere are using Okta to manage access across any application, person or device to increase security, make people more productive, and maintain compliance.

Portals on Salesforce.com: Overview and Challenges

The Salesforce.com’s suite of platforms and applications offer enterprises the ability to roll out rich customer-facing applications quickly, with no hardware or operations infrastructure required. The suite provides both packaged solutions, like the Salesforce CRM Customer Portal, and a platform for custom application development. Enterprises can mix and match components from the suite to quickly build solutions with the right mix of functionality. Because they are built in the cloud, customer solutions are stable, quick to deploy and scale transparently. If all of the components of the solution are built on Salesforce.com’s platform, they are integrated out of the box and provide a seamless experience as users navigate from one area of the portal to the next. However, challenges can arise when enterprises need to integrate systems not built on Salesforce.com, or not built within the same Salesforce.com organization.

For example, a printer company might provide a mix of marketing, sales, and support functionality online within a single portal. Customers can open support tickets,