From Zero to Hero: The Journey to CIAM Maturity


Making customer identity and access management (CIAM) work for your business isn’t just about adopting a framework—it’s a journey. At Okta, we call this journey “the CIAM Maturity Curve,” and we’ve broken it down into four categories.

By being aware of where your company lies on the CIAM Maturity Curve, you will be able to identify the right priorities for enhancing your customer identity capabilities. Your company can go from Stage 1: Basic CIAM, where security and identity are important but not your top priority, all the way to Stage 4: Continuous CIAM, where you’re integrated with fraud and risk engines to detect potential threats and stop them across every device, geography, and use case.

Learn more about the path to CIAM maturity by reading our eBook ( or checking out our blog series (