This week, we turn to one of the most innovative cloud vendors in the IT operations market — and, guess what, they’re not a startup. Founded in 2004 and built natively in the cloud, ServiceNow is the first web-based SaaS offering for IT management. Equally as impressive has been the company’s ability to retain its position as a market leader by continuing to impact and evolve the $14 billion IT operations market.
Today, ServiceNow is the fastest growing vendor in its market. The company clocked in at No.5 on Deloitte’s Fast 500 rankings in 2011 of the fastest growing technology companies in the North America. (ServiceNow’s five-year revenue growth of 32,000 percent placed the company first in California.)
The legacy software players are all but outmoded compared with ServiceNow’s intuitive, social and flexible IT management service, provided at a fraction of the price of the legacy software players. The company develops and delivers a comprehensive suite of nearly 20 native service applications, all built on a common, extensible platform. Additionally, ServiceNow supports all common ITIL processes including incident, problem, change, request fulfillment and service level management.
ServiceNow is doing everything right, and has the accolades to prove it. In addition to the Deloitte recognition, ServiceNow was named to Inc’s 5000 list in 2011 with a three-year sales increase of 1,240 percent.
Early cloud adopter. Disruption in the massive IT operations market. Startling growth. Impressive!