Without transparency or data to drive decisions, employee incentive programs can be challenging to manage. Xactly, a company that designs and manages employee incentives, makes difficulties a thing of the past with real-time visibility, enterprise analytics and end-to-end automation of sales compensation. By implementing Okta’s identity management and single sign-on solution, Xactly improved their management and security. We sat down with Robert Genchi, director of IT at Xactly, to hear how Okta helped make that transformation. What was IT like before Okta? We were, and still are, focused on solving problems by automating tasks that are done manually or cause a lot of problems. We like to make the lives of our employees easier. I really try to automate where possible and rally the team around that concept. While automation made individual tasks easier to accomplish, it resulted in a lot of password reset requests and people complaining about.