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5 Top Enterprises Making IAM a Priority

Morgan Asher
Morgan Asher
Customer Reference Manager

To be competitive is to be proactive. Companies in every industry have to identify and address demands if they’re to get (and stay) ahead. Each company has its own challenges, but the need to modernize IT impacts organizations across all industries.

A major part of this modernization is improved identity and access management (IAM). Companies need to find better ways to offer simple yet secure access—not just for employees, but for customers and partners as well. According to Gartner, the lines between employee, B2B, and B2C identity solutions are blurring, and increasing demands—both in terms of user expectations and industry regulations—are forcing companies to find better IAM solutions.     

Whether a company needs to improve the end user experience, integrate a vast library of apps, or offer better protection against data breaches; the solution is IAM, and solving one challenge often addresses several others. Here are five industry-leading companies leveraging Okta solutions to meet IAM needs.

Nasdaq implements a single source of truth

Nasdaq provides technology that underpins 85 marketplaces in 50 countries, so it’s no surprise that it has to comply with strict regulations. In the past, modern cloud apps and platforms had to be integrated with internal solutions, and the result was a complex network of controls that made IAM difficult. With a rising number of users accessing an increasing number of internal, cloud, and mobile platforms, it was clear that the existing system would not be able to keep up for much longer.

To find out more about Nasdaq’s journey with Okta, read the full customer journey, or watch the customer journey video.

When looking for an identity solution that was easier to manage and scale, Nasdaq identified three priorities: security, reliability, and ease of use. It quickly became apparent that Okta could provide all three. All of Nasdaq’s existing apps and solutions were unified on Okta, and Single Sign-On (SSO) was rolled out across the organization so that each user only had to remember one password. A powerful security layer ensured that credentials could not be compromised, yet it operated so seamlessly that it was unnoticeable to users. The solution has been so effective that whenever Nasdaq considers a new application, Okta integration is a prerequisite.

Adobe reinvents its business model

When the Adobe Creative Suite became the Adobe Creative Cloud, it altered Adobe’s business model and changed the way it needed to think about IAM. Adobe was now a cloud-first organization, and that meant providing secure access to thousands of enterprise customers. The company decided against building a solution internally—this mammoth task would have demanded valuable resources better focused on core functionality. A better option was to adopt a best-in-class identity solution that could be rolled out quickly.

Check out the full Adobe customer journey for more information, or watch the customer journey video.

Adobe’s internal IT team had been managing an in-house IAM solution for employees, but they turned to Okta when deploying Microsoft Office 365 to 13,500 users. The deployment was such a success that Adobe decided to migrate a further 300 apps to the cloud with the Okta platform. At first, the timeline seemed ambitious—300 apps in three months—but it only took four weeks to move 200 apps.

Thanks to this success, Okta became the clear choice when it came to building identity into the Creative Cloud for enterprise. Adobe now uses Okta to provide an IAM solution to all enterprise customers.

Cardinal Health prioritizes the user experience

Cardinal Health is a leading healthcare provider—and a Fortune Global 500 company—with millions of customers. Yet for all its success, Cardinal Health’s approach to IAM was originally a patchwork of customized solutions. This meant that its 60,000 global associates were offered a disjointed user experience, and IT teams were left keeping an in-house solution as up to date as possible, while dealing with regular customer service and password reset requests.

Watch Cardinal Health’s complete presentation at Oktane18.

Working with Okta, Cardinal Health reinvented the way it authenticated users. This included a seamless login interface, self-service password recovery options, and account unlock capabilities with authentication factors such as SMS, voice, and secondary email. The organization migrated more than 100 legacy apps to Okta in a single weekend, reducing login friction for users and making it much easier for IT teams to manage accounts.

Con Edison improves security with API Access Management

Con Edison is an energy and utilities company that supplies electricity, gas, and steam to 3.4 million customers across New York City and Westchester County. Already an Okta customer, Con Edison realized that APIs were becoming a popular attack vector, and that it should better secure its backend systems. With different teams and third-party vendors needing to touch Con Edison APIs and access data, the organization required a way to manage 15 million monthly API requests securely.    

See Con Edison’s technical presentation from Oktane18.

With this in mind, Con Edison chose to leverage Okta’s best-of-breed API Access Management solution, which secures all API endpoints, digital channels, source systems on the backend, and the entire service layer. Okta enabled company IT to control access at a granular level, examining the defined policies, scopes, rules, and claims for every application and user. As a result, Con Edison could deliver an integrated digital experience to its customers, while making sure that the APIs behind it didn’t become a vulnerability.    

21st Century Fox shifts the security perimeter with MFA

As one of the world’s biggest content producers, 21st Century Fox is constantly collaborating with third parties, connecting digitally with creatives and professionals across multiple devices and touch points. With all these global connections, the conventional network perimeter had fallen apart, and the organization realized that it needed to update its security strategies.

Read the full 21st Century Fox customer journey, or watch the customer journey video.

21st Century Fox decided to take a proactive Zero Trust approach to maintaining security, which meant deploying Okta’s Adaptive Multi-Factor Authentication (MFA). With Adaptive MFA, all access requests are quickly and rigorously vetted against a range of context-based variables, including user identity, app, device, location, and network. If there are any red flags, the user is prompted to provide an additional authentication factor. 21st Century Fox worked with Okta to enable a variety of options, including voice recognition, Okta Verify with Push, and U2F USB tokens.

Each of these customers is a front-runner in a different industry, but all five were united by a need to rethink IAM. For large organizations with millions of customers, the stakes are simply too high to ignore the demands of the modern IT environment.    

Okta has thousands of customers—each with its own success story. Find out how they’ve leveraged Okta IAM solutions to improve security, reduce friction, and enable users with best of breed solutions.

Morgan Asher
Morgan Asher
Customer Reference Manager

As part of the customer marketing team at Okta, Morgan runs the customer reference program to share the impact Okta makes at our customers’ organizations. She’s always eager to learn how Okta customers are leveraging cloud technologies to drive change and find different opportunities to promote their success.

Originally from Michigan, Morgan now lives in San Francisco. In her free time, she enjoys traveling, trying new restaurants and running.