At Okta, we are “Always On”. The core of “Always On” starts with our Technical Operations team, ensuring that customers never have to worry about the Okta service. When our North America team goes to sleep, Jay Harrison, EMEA Technical Operations Site Reliability Engineering Manager, and team are committed to making sure “Always On” is a reality around the clock. Read on to get to know Jay and learn more about Okta’s engineering-first culture. Why did you choose Okta? I joined Okta just five months ago. Earlier in the year I got to meet with the San Francisco HQ team in-person for a series of technical and executive interviews. It was clear that they had a great team and an engineering-first culture that I’d love to be a part of. The opportunity to build a team and really shape the European technical approach was too good to miss. Tell.