You never want Identity to be a barrier between you and your customers. But Okta’s recent Customer Identity Trends Report found that: 33% of respondents indicated feeling frustrated when they have to create a password that meets specific requirements 63% of respondents report that at least once a month, they’re unable to log in to an account because they forgot their username or password Despite all that frustration, passwords remain one of the most common forms of authenticating online, even though they're inconvenient and insecure. To combat the plague of passwords, passwordless authentication has grown in adoption over the years as a way for businesses to protect their customers while providing greater convenience. The most recent innovation in this domain are passkeys, courtesy of the FIDO Alliance. In the year since passkeys were first announced, a lot has changed both in their nomenclature and availability. However, one thing.