Last updated: Oct 14, 2021

Level AI


Level AI is a customer service intelligence platform that uses Natural Language Understanding (NLU) to help contact center teams streamline quality assurance and frees up agents' time by automating repetitive tasks. Level AI’s semantic intelligence engine interprets customer conversations across support channels and provides insights for quality analysts to coach support agents. Level AI's Okta integration enables secure Single Sign-On (SSO) and user provisioning for agents, quality analysts, and other contact center leaders across your organization.


Add this integration to enable authentication and provisioning capabilities.


Okta Verified
Okta Verified
The integration was either created by Okta or by Okta community users and then tested and verified by Okta.

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