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Onedesk

Overview

OneDesk combines helpdesk and task management in one application. Serve customers & manage projects. The OneDesk platform blends together project management and help desk software. This allows your team to manage tickets and tasks together, with customizable workflows, yet allowing you to convert tickets to tasks without losing history or context. OneDesk is very customizable with a multitude or account preferences and settings. Major project management features include, task planning and tracking, gantt charts, status boards, timesheets and more. Major help Desk features include ticketing, email capture, live chat, client portal, web forms, knowledge base and workflow automation.