Phone2Action
Overview
Phone2Action is a comprehensive digital advocacy and communications platform for public affairs and grassroots advocacy. Our software has helped over 11 million advocates make more than 35 million connections with elected officials and other decision-makers, with 25 new connections created every minute.
Our easy-to-use platform provides both clients and advocates a user-friendly experience. Clients can launch and broadcast their public policy campaigns in under 30 minutes, while advocates can select their preferred method of outreach to elected officials—email, phone, or Twitter. Our software is also mobile-optimized, so advocates can take action while on the go.
As the pioneer in the advocacy space, we’re committed to innovation and retaining our spot as the best platform for civic engagement. Last year we launched the first chatbot for advocacy. Our customer support team is relentlessly dedicated to wowing our clients and helping them meet their goals. With a one-minute response time and 24/7 availability, we’re always there to help manage campaigns, review results, and share best practices for success.
Whether you’re working at the federal, state, or local level to make change happen, we can help. We’re passionate about amplifying voices and powering the movements that change the world. Learn more: phone2action.com
Capabilities
Access
- OIDC OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application.
- WS-Federation
- SAML Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider.
- SWA Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC.
Provisioning
- Create Creates or links a user in the application when assigning the app to a user in Okta.
- Update Okta updates a user's attributes in the app when the app is assigned. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app.
- Deactivate Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Accounts can be reactivated if the app is reassigned to a user in Okta.
- Sync Password Push either the users Okta password or a randomly generated password to the app. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password.
- Group Push Push existing Okta groups and their memberships to the application. Groups can then be managed in Okta and changes are reflected in the application.
- Group Linking Link Okta groups to existing groups in the application. Simplifies onboarding an app for Okta provisioning where the app already has groups configured.
- Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema.
- Attribute Mastering The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile.
- Attribute Writeback When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory.
