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SAP SuccessFactors Human Experience Management (HXM) Suite helps you completely reinvent the entire employee experience. You can shift from traditional HR transactions to engaging, end-to-end experiences, using intelligent technology to make each interaction simpler and more meaningful. And by linking employee feedback to operational data, you’ll understand what’s happening and why, so you can continuously deliver unexpectedly exceptional experiences that keep your business growing.

The SuccessFactors HXM suite covers all important aspects of HR:
- Core HR and payroll solutions
- Talent management solutions including recruiting, onboarding, performance and goals, succession and development, and compensation
- Learning
- People analytics and planning solutions
- Employee experience management solutions
- Collaboration tools

The Challenge

HR and IT departments face an ongoing communication challenge: HR Information Systems (HRIS) like SuccessFactors need to share data from employee profiles so that IT can create new user accounts, provision them for access to applications, and deactivate employees when they leave the company. As more and more enterprise activity moves to the cloud, and as companies grow in size and complexity, HR and IT need a better, more efficient, and less risky system for managing the employee lifecycle.

  • Process inefficiency: Sending data via email, attachments, or file extracts is time-consuming and error prone
  • Security weaknesses: Completely deprovisioning users takes two days, on average, putting enterprise data at risk
  • Unproductive employees: Inefficiency leaves employees waiting for apps and updated permissions

The Solution

Okta’s pre-built integration with SuccessFactors brings HR and IT systems together, letting user data and profile updates in SuccessFactors inform the user lifecycle across IT systems. Connecting HR and IT systems, including apps and Active Directory, takes the time, friction, and risk out of managing employee data and permissions.

SuccessFactors Partner Diagram
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Automated user provisioning

Automatically assign IT-managed applications based on employee attributes (like “Title”) and HR triggers (like “New Hire”).  


Data updated everywhere

Keep employee attributes updated across systems, using bi-directional sync that pulls employee data from IT systems (e.g. email, phone) into HR systems.

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Fast offboarding

When employees depart, use HR triggers to automatically deprovision a user or suspend access to applications.

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Accelerated employee productivity

Set up accounts before employees start, enable self-service for employee profiles, and automatically update user permissions as roles change.