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SuccessFactors

Overview

SAP SuccessFactors Human Experience Management (HXM) Suite helps you to completely reinvent the entire employee experience. You can shift from traditional HR transactions to engaging end-to-end experiences that use intelligent technology, so each interaction is simpler and more meaningful. By linking employee feedback to operational data, you'll understand what's happening and why, so you can continuously deliver exceptional experiences that help to keep your business growing and your employees happy.

The built-in provisioning functionality of Okta, in combination with the lifecycle management event triggers provided by SuccessFactors HXM, seamlessly drives IT process changes into downstream applications. Together, they ensure that your employees have the right access to the applications, systems, and processes when they need it.

The Challenge

HR and IT departments face an ongoing communication challenge: HR Information Systems (HRIS) like SuccessFactors need to share data from employee profiles so that IT can create new user accounts, provision them for access to applications, and deactivate employees when they leave the company. As more and more enterprise activity moves to the cloud, and as companies grow in size and complexity, HR and IT need a better, more efficient, and less risky system for managing the employee lifecycle.

  • Process inefficiency: Sending data via email, attachments, or file extracts is time-consuming and error prone
  • Security weaknesses: Completely deprovisioning users takes two days, on average, putting enterprise data at risk
  • Unproductive employees: Inefficiency leaves employees waiting for apps and updated permissions

The Solution

Okta’s pre-built integration with SuccessFactors brings HR and IT systems together, letting user data and profile updates in SuccessFactors inform the user lifecycle across IT systems. Connecting HR and IT systems, including apps and Active Directory, takes the time, friction, and risk out of managing employee data and permissions.

SuccessFactors Partner Diagram
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Automated user provisioning

Automatically assign IT-managed applications based on employee attributes (like “Title”) and HR triggers (like “New Hire”).  

Info

Data updated everywhere

Keep employee attributes updated across systems, using bi-directional sync that pulls employee data from IT systems (e.g. email, phone) into HR systems.

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Fast offboarding

When employees depart, use HR triggers to automatically deprovision a user or suspend access to applications.

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Accelerated employee productivity

Set up accounts before employees start, enable self-service for employee profiles, and automatically update user permissions as roles change.