Like most growing SaaS ISVs, you want to focus on your core business. Yet your application does not live in its own silo. With the increased adoption of cloud application, ease of use is essential for end users when accessing all of their cloud applications. For IT and business administrators, they need the ability to provision accounts to users, manage application access and report on user permissions and activities in an efficient, secure and compliant manner. What do you need to do as an ISV to help your customers achieve these goals?
This whitepaper lays the foundation for building a well-managed cloud application. It introduces some of the key customer challenges in dealing with cloud applications – particularly in the area of user authentication, account and access managing and reporting. Some of the key areas discussed are: