Having previously spent eight years as a director of IT, Bob Burke — Okta's Director of Customer Success in EMEA — is by no means a stranger to the challenges that senior IT leaders face in today's cloud and mobile world. Introducing new technology can be a strenuous process, which is why the team at Okta strives to make the complex world of identity management as painless as possible. We sat down with Bob to learn more about how he has transferred his past experience as an Okta customer to our customers today, and what made him make the shift from running an in-house IT team to joining Okta. Read on to learn more about Bob and his role helping customers connect in the cloud in our latest "Day in the Life" blog segment. What do you do at Okta? I started my Okta career on the West.