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Tag Archives: customer success

Customer Success: More Than Answering the Phone

When Okta’s co-founders set out to build a product that would help businesses adopt cloud and mobile technology, they started by asking CIOs about the challenges they faced adopting cloud. They worked off of constant feedback, evolving the product to … Continue reading

Congrats to the Oktane Award Winners!

We have more than 550 incredible customers, and each one is responsible for our company’s success. On Tuesday, the final day of Oktane13, we recognized several customers that have pushed us (and our product) to make their jobs easier, and their … Continue reading

Defining the Enterprise Cloud Service – Part 5: Singular Focus on the Customer

Last week, I posted the fourth installment in a six-part blog series about what it takes to have an enterprise-ready cloud service and the three characteristics (security, reliability and trust) that differentiate an enterprise cloud service from a typical consumer … Continue reading