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Tag Archives: customer success

Understanding the New DNA for IT: Celebrating Customers & Partners on Day Two of Oktane14

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I want to start things off by saying thank you to the more than 1,000 customers and partners who joined us for Oktane14. It was an exciting week for us, and a major part of that was seeing our team’s … Continue reading

Rosetta Stone on Oktane: Why Storytelling, Takeaway Tips and a Bonus NFL Win Have Me Coming Back For Oktane14

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The countdown to Oktane14 has begun! Over the past few weeks, we’ve been sharing guest posts from our amazing customers about their experiences at Oktane and why they’re looking forward to this year’s conference. Take a look and follow along … Continue reading

Securing Your Home and Your Data: National Gypsum Meets Its Cloud-Software Counterpart

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For more than 100 years, National Gypsum has built its brand around dependability and security — they don’t call one of their best-selling products Gold Bond for nothing. But with the advent of cloud computing, the Charlotte-based company also needed … Continue reading

Why Your Boss Needs to Send You To #Oktane14

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Maybe you attended Oktane13 last year. Maybe your IT department recently adopted Okta and you want to learn more about identity management. Or maybe you heard about last year’s customer appreciation party. Whatever the reason, you’re interested in attending Okta’s … Continue reading

1,000 Customers And Counting: No Smoke and Mirrors at Okta

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You never know what you are going to get when you start a new job. When you’re interviewing at any given enterprise software company, the interview process will undoubtedly highlight how fabulous everyone is, how “robust” and “reliable” the product … Continue reading

Customer Success: More Than Answering the Phone

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When Okta’s co-founders set out to build a product that would help businesses adopt cloud and mobile technology, they started by asking CIOs about the challenges they faced adopting cloud. They worked off of constant feedback, evolving the product to … Continue reading

Congrats to the Oktane Award Winners!

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We have more than 550 incredible customers, and each one is responsible for our company’s success. On Tuesday, the final day of Oktane13, we recognized several customers that have pushed us (and our product) to make their jobs easier, and their … Continue reading

Defining the Enterprise Cloud Service – Part 5: Singular Focus on the Customer

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Last week, I posted the fourth installment in a six-part blog series about what it takes to have an enterprise-ready cloud service and the three characteristics (security, reliability and trust) that differentiate an enterprise cloud service from a typical consumer … Continue reading

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