In my previous post, I talked about how the COVID19 pandemic has impacted how our customers use MFA — more specifically how SMS authentication is on the rise as organizations look to rapidly roll out a quick and easy secondary auth method in response to the need to embrace remote work. In this post, I’ll go into more detail around issues with SMS as a factor, and some alternative methods that I’d recommend. SMS as an Authentication Factor We’re all familiar with SMS - if you have ever received a text message, you know how easy a form of communication it is. That’s why, for years now, SMS has also been considered a great option as a second form of identity verification - commonly known as SMS OTP (one time passcode). For example - log into your banking app on a new device, receive a text sent to confirm your.