Pamela Armstead

Senior Content Marketing Manager, Workforce

Pamela is a Senior Content Marketing Manager owning workforce content at Okta. Having spent her first five Oktanaut years as the company's initial technical writer, she’s spent the next five in the marketing space. She lives to collaborate with colleagues and fellow scribes to create valuable, relevant, and useful content for all tiers of Okta customers and prospects.

Although Pam grew up in Southern California, she recognized at 9 years old that SF was the only city for her. She earned a B.A. in History from the University of California at Berkeley and spends her free time enjoying plant swaps, cooking, and craft cocktails.

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What Is Identity and Access Management (IAM)?

Identity and access management (IAM) is a framework that enables organizations to ensure only the right people and devices have access to the right applications, resources, and systems at the right time. IAM encompasses the various policies, services, and technologies that allow organizations to verify every user’s identity and level of access at…

What Are Containers?

Container technology—often referred to simply as “containers”—is a mechanism for packaging an application so that it can run in isolation from other processes. Getting their name from the shipping industry, containers are units of software, made up of code and dependencies, that enable applications to run quickly, reliably, and uniformly,…

What Is Identity Governance and Administration?

Identity governance and administration (IGA) is a policy-based approach to identity management and access control. As the name implies, IGA systems merge identity governance and identity administration to provide additional functionality beyond traditional identity and access management (IAM) tools. Particularly, they offer valuable support in…

Time to Make a Work from Home Policy. Where Should You Start?

A work from home (WFH) policy is a document that sets expectations for remote work. In many cases, WFH policies also outline the steps employers and employees need to follow in order to apply for and approve work from home privileges. The more information an organization provides, the more secure, effective, and productive working from home can be…

Cybercriminals Are Taking Advantage: Six Tips to Protect Yourself From Phishing Attacks

It's clear to us all, we’re living and working in unprecedented times. COVID-19 has forced companies worldwide to be agile, adapting quickly to current events, changing the way they work, communicate, and plan for a puzzling future. But as we all adjust to this crisis, cybercriminals are taking full advantage, targeting both businesses and…

The Production Line: A Roundup of Productivity

In April of this year, we dreamed up The Production Line as a place to capture the Okta features that might have been flying slightly below your radar, or possibly hiding in plain sight. But it was also a place to hear from you, our users, who had things to say about each of these features, as well as the series itself. Now that the year is…

19 from 2019: Our Year in Review

Just like that, another year has come and gone—and what a year it was. So here’s a look at where we’ve been this year, how we’ve put you first in making you more secure, and where we’re headed next! It’s the Okta journey of 2019, in pictures. Enjoy!

The Production Line: HealthInsight

Here at the The Production Line, we really enjoy digging into a little history. But this month, we’re pointing up a feature we just demoed at our Showcase event earlier this month. It’s called HealthInsight. This Early Availability (EA) feature started life as a beta in June of 2019, then was released as a self-enablement option in October, and…

The Production Line: Workday as Primary

In this edition of The Production Line, we provide you with a twofer; a mini-series all about HR-driven provisioning. This month and next, we’ll be zeroing in on this key feature of Okta Lifecycle Management (LCM). As you’re probably aware, Okta has a number of pre-built HR integrations—and that’s what we’ll delve into in next month’s post. But…

The Production Line: The Administrator Console

In this edition of The Production Line, we’re switching gears, and taking a slight detour from citing a feature you may not know about, to one that all Okta admins call home—the Administrator Console. Yes, Okta admins are intimately familiar with the Admin Console, but many may be unaware of how customer feedback, and the iterations based on it,…