As President, Worldwide Field Operations, Susan St. Ledger is responsible for all aspects of the Okta customer journey, from initial brand awareness to deployment, customer and partner success, renewal and expansion — ensuring organizations maximize the value of the Okta Identity Cloud and unleash their full potential. Susan’s team includes worldwide sales, customer success and support, professional services, partner and channel ecosystems, marketing and brand, and business operations.
Susan brings nearly three decades of experience building and transforming high-growth software and cloud businesses. Prior to Okta, Susan served as Splunk’s president of worldwide field operations, building a SaaS, multi-product go-to-market organization and growing the business from nearly $700 million in revenue to almost $2.5 billion. Susan also served in a variety of leadership positions at Salesforce, most recently as chief revenue officer of Marketing Cloud, and Sun Microsystems, starting as a systems engineer and leaving as vice president of a global sales organization.
Susan started her career as a software engineer at the National Security Agency. She earned a B.S. degree in Computer Science from the University of Scranton.