Last updated: May 01, 2023

ServiceNow UD

Sign into and automate onboarding and offboarding processes


ServiceNow delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. From single sign-on to enhanced user provisioning, Okta lets organizations automate their entire onboarding and offboarding process. The integration also supports schema discovery, allowing you to create custom attributes in ServiceNow and import them into Okta.


Add this integration to enable authentication and provisioning capabilities.



Add this application connector to your Okta Workflows, a no-code interface-driven platform for creating custom workflows using a library of integrated third-party applications and functions. Sequence action events together to automate identity-centric business processes.

ServiceNow UD Connector actions
A wide range of connectors from different apps can be linked to create automated Workflows.

  • Custom API Action
  • Delete Incident
  • Upload Attachment
  • Read User
  • Read Incident
  • Read Request
  • Search Users
  • Search Groups
  • Create Group
  • Update Incident
  • Delete Group
  • Update User
  • Create User
  • Delete User
  • Deactivate User
  • Search Requests
  • Remove User from Group
  • Search Incidents
  • Read Group
  • Update Request
  • Create Request
  • Update Group
  • Read Users in Group
  • Add User to Group
  • Create Incident
  • Download Attachment
  • Delete Request
ServiceNow connector


ServiceNow connector
  • Okta connector ServiceNow connector

    ServiceNow Approvals

    Get approvals for specific access use cases before users are provisioned.
  • ServiceNow connector

    Create ServiceNow Ticket for High Risk Login

Okta Verified
Okta Verified
The integration was either created by Okta or by Okta community users and then tested and verified by Okta.

Languages Supported