Last updated: Mar 25, 2021


Sign into Zendesk and automate onboarding and offboarding processes


Zendesk offers everything you need for a frictionless customer experience with powerful features and functions to help any business improve their support operations. From single sign-on to enhanced user provisioning, Okta’s Zendesk integration gives admins the ability to import users and their roles throughout the user’s lifecycle. The integration also support schema discovery, allowing you to create custom attributes in Zendesk and import them into Okta.


Add this integration to enable authentication and provisioning capabilities.



Add this application connector to your Okta Workflows, a no-code interface-driven platform for creating custom workflows using a library of integrated third-party applications and functions. Sequence action events together to automate identity-centric business processes.

Zendesk Connector actions
A wide range of connectors from different apps can be linked to create automated Workflows.

  • Custom API Action
  • Remove User from Group
  • Upload Attachment
  • Add User to Organization
  • Read User
  • Create Ticket
  • Comment on Ticket
  • Read Group
  • Search Tickets
  • Search Users
  • Search Groups
  • Update Ticket
  • Update User
  • Create User
  • Read Ticket Attachments
  • Delete User
  • List Group Members
  • Remove User from Organization
  • Search Organizations
  • Read Ticket
  • Add User to Group
  • Read Organization
  • Download Attachment
  • Update Organization
Zendesk connector


Zendesk connector
Okta Verified
Okta Verified
The integration was either created by Okta or by Okta community users and then tested and verified by Okta.

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