Last updated: Mar 25, 2021

Zendesk

Sign into Zendesk and automate onboarding and offboarding processes

Overview

Zendesk offers everything you need for a frictionless customer experience with powerful features and functions to help any business improve their support operations. From single sign-on to enhanced user provisioning, Okta’s Zendesk integration gives admins the ability to import users and their roles throughout the user’s lifecycle. The integration also support schema discovery, allowing you to create custom attributes in Zendesk and import them into Okta.

Functionality

Add this integration to enable authentication and provisioning capabilities.

Provisioning


Workflows

Add this application connector to your Okta Workflows, a no-code interface-driven platform for creating custom workflows using a library of integrated third-party applications and functions. Sequence action events together to automate identity-centric business processes.

Zendesk Connector actions
A wide range of connectors from different apps can be linked to create automated Workflows.

  • Delete User
  • Remove User from Group
  • Read Group
  • Custom API Action
  • Search Groups
  • Add User to Group
  • Search Users
  • Read User
  • Create User
  • Read Organization
  • List Group Members
  • Update Ticket
  • Add User to Organization
  • Comment on Ticket
  • Read Ticket
  • Remove User from Organization
  • Update User
  • Search Tickets
  • Create Ticket
Connector
Zendesk connector
Connector

Zendesk

Zendesk connector
Okta Verified
Okta Verified
The integration was either created by Okta or by Okta community users and then tested and verified by Okta.

Languages Supported

English