Okta for Good Pro Bono Professional Services

Okta for Good believes nonprofits deserve access to the same powerful technology as for-profit businesses. That’s why we provide donated and discounted products to eligible organizations.

But we know access isn’t always enough. To truly unlock the power of Okta, many nonprofits need expert services.

We're here to help. Eligible U.S.-based nonprofit customers can receive hands-on implementation services from our team to ensure your Identity goals are met.

"I want to express how fantastic it’s been working with Okta Professional Services. We are finally able to migrate Office 365 to Okta. Our Okta consultant has been amazing and has really saved this project from faltering. Thank you so much for this program."

Kevin Burr

Network Engineer Manager, Elizabeth Glaser Pediatric AIDS Foundation

This program offers nonprofit customers based in the U.S. a chance to receive packaged, no-cost implementation support with an Okta PS team. Eligible applicants qualify for support with one of the following platforms:

Okta Platform: 2 Design, 4 Build sessions (up to 38 hours with Okta PS)
Auth0 Platform: 4 Design sessions (up to 36 hours with Okta PS)

Applications for pro bono services are not guaranteed to be approved, and some projects may be deemed out-of-scope. For example, this program is not meant to support a customer's first-ever deployment of Okta, in order to minimize time-to-value and ensure successful implementations.

Examples of other topics and functionality that are out-of-scope include:

Integrating with on-premise systems (MS Sharepoint / Exchange, for example)
SSO integrations that are not based on IAM industry standards, such as SAML, OIDC, WS-Fed, OAuth, etc.
Coding (other than workflow templates/code examples)
Tenant diagnostics / Health checks
CIC tenant migrations
Customer staging, end-user communication, and change management
Devices, authenticators, technology, or integrations not supported by Okta
FedRamp or HIPAA-impacted tenants

Once an application is approved, the project may take several weeks to launch. As a result, we don’t recommend the pro bono program for projects with an urgent timeline. If approved, pro bono PS may be combined with or extended by a paid engagement with Okta PS.

Eligibility

Before applying for this program, please ensure your organization meets the following criteria…

Our partner, Goodstack, must validate your nonprofit status. (Not sure if your organization has been validated? Ask your Okta rep or reach out to [email protected])
This program is reserved for current Okta customers who are in good standing. Applications from organizations that are not yet Okta customers will not be considered
At least part of your Okta environment must be implemented before your application for pro bono services will be considered. This program is not designed to handle complete, initial implementations of your Okta environment.