Okta for Good Technical Services for Nonprofits
Free technical support to help nonprofits succeed
Nonprofits deserve the same powerful technology as for-profit businesses. Okta for Good provides donated and discounted products to eligible organizations, but we know access isn’t always enough. Many nonprofits need expert support to truly unlock Okta’s potential.
That’s why eligible U.S.-based nonprofit customers can receive complimentary, hands-on implementation service hours from our team
"I want to express how fantastic it’s been working with Okta Professional Services. We are finally able to migrate Office 365 to Okta. Our Okta consultant has been amazing and has really saved this project from faltering. Thank you so much for this program."
Kevin Burr
Network Engineer Manager, Elizabeth Glaser Pediatric AIDS Foundation
How it works
The Okta for Nonprofits team (part of Okta for Good) will review your application and match you with the most appropriate program:
Pro Bono Professional Services (PS)
This program offers no-cost implementation support from an Okta PS team for U.S.-based nonprofits. It is designed for organizations that have already implemented at least part of their Okta environment.
- Okta Platform: Up to 38 hours of design and build sessions
- Auth0 Platform: Up to 36 hours of design sessions
Technical Coaching Program
Our Technical Coaching program supports nonprofits as they set up and strengthen their early-to-mid-stage Okta environments. Through personalized sessions with an Okta Solutions Engineer, you'll get guidance on deploying fundamental Okta configurations and best practices.
Read a success story
Self-Serve Implementation Resources
All applicants will receive access to self-guided resources to help you successfully deploy Okta:
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Okta Learning: Offers self-paced courses for successful deployment of Okta.
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Customer Success Hub: Personalized resources for maximizing Okta’s value.
- Okta Quick Launch Guide: Developed specifically for nonprofits to simplify Okta implementation.
Project Scope
While we aim to help, some projects fall outside our implementation programs. Out-of-scope examples include, but are not limited to:
- Integrating with on-premise systems (e.g., MS SharePoint/Exchange)
- SSO integrations that are not based on IAM industry standards such as SAML, OIDC, WS-Fed, OAuth, etc.
- Custom coding (beyond workflow templates/examples)
- Developer Operations (DevOps) automation, pipeline, and implementation
- SDK code implementation/configuration
- CIC tenant migrations
- Impersonation and token-exchange use-cases
- Integrations not in the Okta Integration Network (OIN), Auth0 Marketplace, or Okta Workflows Template directory
- Roadmap, beta, or early access program features
- Devices, authenticators, technology, or integrations not supported by Okta
- FedRamp or HIPAA-impacted tenants
Eligibility
To apply, your organization must first meet the following criteria:
- Have your nonprofit status validated by our partner, Goodstack. Not sure if your organization has been validated? Ask your Okta rep or reach out to [email protected].
- Be a current Okta customer in good standing. Applications from organizations that are not yet Okta customers will not be considered.
- Must have a person available for hands-on work with bandwidth to read and comprehend technical documentation, meet with Okta technical representatives, and work on integrations outside of meetings to resolve technical issues
Applications for guided implementation services are not guaranteed approval. The Okta for Nonprofits team will review your application and notify you of next steps via email if your project qualifies.
Additional resources
For more implementation support, explore our Okta-certified nonprofit implementation partners. Learn more about their high-quality, affordable services here.
