Okta for Good Technical Services for Nonprofits

Nonprofits deserve the same powerful technology as for-profit businesses. Okta for Good provides donated and discounted products to eligible organizations, but we know access isn’t always enough. Many nonprofits need expert support to truly unlock Okta’s potential.

That’s why we've put together a holistic offering of technical services, that helps you get started quickly and gets you expert help when projects become complex.

"I want to express how fantastic it’s been working with Okta Professional Services. We are finally able to migrate Office 365 to Okta. Our Okta consultant has been amazing and has really saved this project from faltering. Thank you so much for this program."

Kevin Burr

Network Engineer Manager, Elizabeth Glaser Pediatric AIDS Foundation

Nonprofit customers may submit an application to be matched with the appropriate resource. Approval from the Okta for Nonprofits team (part of Okta for Good) is required for Pro Bono Professional Services and for the Technical Coaching Program.

Pro Bono Professional Services (PS)

This program offers no-cost implementation support from an Okta PS team or implementation partner. It is designed for organizations that have already implemented at least part of their Okta environment.

Okta Platform: Up to 38 hours of design and build sessions
Auth0 Platform: Up to 36 hours of design sessions

Technical Coaching Program

Our Technical Coaching program supports eligible U.S.-based nonprofits as they set up and strengthen their early-to-mid-stage Okta environments. Through personalized sessions with a Nonprofit Solutions Architect, you'll get guidance on deploying fundamental Okta configurations and best practices.
Read a success story

Self-Serve Implementation Resources

All applicants will receive access to self-guided resources to help you successfully deploy Okta:

Okta Learning: Offers self-paced courses for successful deployment of Okta.
Customer Success Hub: Personalized resources for maximizing Okta’s value.
Okta Quick Launch Guide: Developed specifically for nonprofits to simplify Okta implementation.

While we aim to help, some projects fall outside our implementation programs. Out-of-scope examples include, but are not limited to:

Integrating with on-premise systems (e.g., MS SharePoint/Exchange)
SSO integrations that are not based on IAM industry standards such as SAML, OIDC, WS-Fed, OAuth, etc.
Custom coding (beyond workflow templates/examples)
Developer Operations (DevOps) automation, pipeline, and implementation
SDK code implementation/configuration
CIC tenant migrations
Impersonation and token-exchange use-cases
Integrations not in the Okta Integration Network (OIN), Auth0 Marketplace, or Okta Workflows Template directory
Roadmap, beta, or early access program features
Devices, authenticators, technology, or integrations not supported by Okta
FedRamp or HIPAA-impacted tenants

Eligibility

To apply, your organization must first meet the following criteria:

Have your nonprofit status validated by our partner, Goodstack. Not sure if your organization has been validated? Ask your Okta rep or reach out to [email protected].
Be a current Okta customer in good standing. Applications from organizations that are not yet Okta customers will not be considered.
For Pro Bono Professional Services and Technical Coaching Program, you must have a person available for hands-on work with bandwidth to read and comprehend technical documentation, meet with Okta technical representatives, and work on integrations outside of meetings to resolve technical issues

Applications for guided implementation services are not guaranteed approval. The Okta for Nonprofits team will notify you of next steps via email if your project qualifies.

For more implementation support, explore our Okta-certified nonprofit implementation partners. Learn more about their high-quality, affordable services here.