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Customer Identity

Oktane19 may be over, but the insights go far beyond it. Here’s your chance to see what you missed.
Discover how product leaders are taking a customer-focused approach to identity access management.

Pacific Dental Simplifying Patient Engagement with Okta + RingCentral

Trevor Schulze, Senior Customer Success Manager, RingCentral
Rich Brownlee, Director Infrastructure and Operations, Pacific Dental Services

Hear PDS Infrastructure and Operations Director Rich Brownlee and RingCentral CIO Trevor Schulze discuss firsthand what it takes to deliver a secure, consistent communications environment across 700 offices with RingCentral and Okta. Together, they have simplified the way PDS delivers superior patient experiences through its business services platform and drives true collaboration amongst clinicians and patients. Complexities of rigid, premises-based systems have been dismantled and critical IT resources freed, with secure texting, superior quality of service, robust reporting and easy system management.

Roadmap: Lifecycle Management

George Kwon, Director, Product Management, Okta

The challenges of managing the lifecycles of your employees, extended enterprise users, and customer identities are larger than ever. Customers need more extensibility and customizability. Come join us for this session to listen to Okta’s vision for how the Lifecycle management product will help you get it all under control. We’ll discuss roadmap for the upcoming year.

Balancing Agility and Security in Workplace Collaboration

Ilan Frank, Head of Enterprise Product, Slack
Pooja Mehta, Enterprise Product Manager, Slack
Eric Hansen, Senior Analyst, Enterprise Architecture, Workday

Agility is crucial to your company’s ability to keep pace with the rate of change in modern work. Your employees are collaborating with an increasingly diverse set of people as well as working with an evolving set of tools and information. But agility does not need to come at the expense of security. Attend this session to explore how companies are embracing agility, examine the crucial role technology plays in fostering secure collaboration, and hear from real-life examples of how Slack and Okta customers are balancing the need for security without sacrificing productivity and innovation.

Ushering in a New Era of CIAM

Dusty Anderson, Client Solutions Advisor - IAM, Optiv

Traditional silos of customer interactions are no longer effective or efficient; your brand reputation and customer retention is at stake. In order to meet the needs of the business and your customers, a strategic, programmatic approach to CIAM is needed. Within this approach, all elements of the business must be aligned to build a holistic platform that strengthens your security posture, while allowing you to gain faster and more reliable knowledge of your customers, provide better governance of their identities and their data, and meet the increasing demands of compliance requirements.

Automate Onboarding & Offboarding from Any System of Record

Cameron Boote, Senior Application Administrator, Veterans United Home Loans
Arvil Nagpal, Senior Product Manager, Okta

As IT organizations seek to stitch together human resource systems such as Workday with directories such as Active Directory and LDAP, they face a challenge of unifying user records. This problem is exacerbated as users change roles over time, as they update their own information, and as they leave the organization. In this session, learn about Okta's current capabilities and roadmap for allowing IT to connect to any system of record in order to make employees more productive on Day 1 while improving security and compliance. You'll also learn how Veterans United used Okta to deploy UltiPro as a Master and dramatically improve the onboarding experience for employees in the midst of massive growth for the company.

Powering Digital Business Processes With Box and Okta

Jeff Schultz, VP, Portfolio and Product Marketing, Box
Erica Lubitz, Senior Sales Engineer, Box
Carla Olynyk, Business Systems Manager, Del Monte Foods, Inc.

Businesses must operate faster in a world of hyper-competition and increasing customer expectations. The key to keeping up is streamlining collaboration and business process, which often involve content. Join this session to learn how customers are leveraging Box Cloud Content Management with Okta across the spectrum of use cases - from secure collaboration across company boundaries, to connecting content-driven processes across systems to securing the flow of information - while making their teams more efficient and driving better business outcomes.

The Psychology of Simplicity from Secure SSO to Seamless Collaboration

Alex Limi, SVP of Product, Highfive

Hamstrung with security concerns, many enterprises sadly sacrifice end-user simplicity. Alex Limi will illustrate the underlying psychology of why people naturally crave and gravitate towards simplicity. By illuminating the current convoluted state of enterprise communications, Alex will explore how the industry’s obsession with the latest technological advancements is stifling problem solving. Unfortunately, this issue persists even after decades of development. Through highlighting customer solutions, Alex will showcase the superiority of simple-to-use enterprise services. From secure single sign-on to seamless digital collaboration, these solutions will empower workers, at all levels and across every industry.

Unifying on a Single Identity Standard, McKesson’s Identity Strategy

Andy Zitney, SVP Strategy, Technology Platform, Enterprise Architecture and Innovation, McKesson
Spencer Mott, SVP and Global CISO, McKesson
Lindsey Bly, Manager, Product Strategy, Okta

Organizations have quickly built apps or have acquired companies with their own apps, resulting in customer-facing application sprawl. Now, these organizations look to tie together these disparate apps into one cohesive experience while simplifying management and security. Hear best practices on how an organization transforms experiences by unifying separate identities onto a single standard.