Welcome to Okta Support

We put everything we have into creating tremendous customer satisfaction. Our support team helps build this energy by striving to over deliver on your expectations. Okta offers both Basic and Premier Support Service levels to ensure you are covered, no matter what your needs. All customers are automatically enrolled in our Basic Support program. Talk to your Okta account manager if you are interested in upgrading.

We’ve Got You Covered

Throughout the Okta application, you will find context-sensitive, multi-media Help to answer the most common questions. For those questions that cannot be answered with Help:

• Click Support on any of the Administration pages and you will be automatically signed into our Customer Support Forum.
• Logon directly to support.okta.com using your Okta credentials.
• Call Okta support (Mon-Fri, 8a-8p EST) at 1-800-219-0964 to get help from a live human being.
• Email us at support@okta.com any time.