The ability to reset your password is an essential system requirement. With so many online services available, it’s common to have multiple user accounts for the various apps and services you interact with every day. Security doctrine dictates that you need a different password for each account, and that you update each one regularly. With so many accounts and passwords to remember, it’s inevitable that (at some point) you will fail to recall a certain password and be forced to reset it. Users who have forgotten or lost their password face a frustrating experience if there is no automated password reset system in place. Help desk calls, which are an IT cost, need to be logged to have accounts unlocked—leading to inefficiency and irritation. To provide users, partners, and the extended organization with an enhanced user password reset experience and to alleviate the burden on support teams, organizations often implement.