IDC Report: Quantifying the Business Value of Customer Identity and Access Management

IDC conducted research that explores the value and benefits for organizations using Okta to securely manage their customer identities and digital access experiences, including account logins, registration, credential management, and authorization.

Meet John M. Wilke, Senior Product Marketing Manager at Okta, as he unpacks IDC’s findings that study participants achieve a total annual benefit of $5.4M per organization including a 314% three-year ROI by:

  • Reducing identity-related management and development costs
  • Increasing revenues from digital customer interactions
  • Mitigating overall security risks for customers

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