Identity powers modern digital services for the public sector
Okta is the comprehensive identity platform that accelerates online service delivery and fights fraud with a human-centered approach.
Small effort. Big results.
Simplifying and securing online access can feel like a daunting challenge, but it doesn’t have to be. Okta delivers modern identity for government agencies and educational institutions so you can focus on the people you serve.
The Human-Centered Design Challenge
Each day, you strive to improve digital services for the American public. But do your applications show your work, or do they still frustrate your users?
Now you can deliver modern online experiences with the Human-Centered Design Challenge. It’s a fun way to rethink users’ needs and vastly improve their online experiences.
Are you ready?
Leveraging Identity: A Public Sector Guide for External Services
Government and educational organizations provide a vast number of digital services to the American people. This unique eBook explores the challenges and solutions facing the public sector, with chapters focused on federal civilian agencies, the Department of Defense, state and local government, and higher education.
For Residents: Secure Access Across Every Digital Service
State and local governments offer dozens of critical digital services, but a patchwork of logins creates friction for residents and security gaps for you. A modern identity layer provides a 'no wrong door' experience with a single, secure login that works with your existing systems to reduce fraud and accelerate modernization—without a costly overhaul.
Explore the all-in-one CIAM solution
- Single Sign-on
- Adaptive MFA
- Passwordless
- ThreatInsight
- Social Login
Singe Sign-on
Secure access with one login, streamline authentication across multiple apps, and reduce risks.
Adaptive MFA
Leverage login context to enforce dynamic authentication for risky logins.
Passwordless
Let customers go passwordless at login — for secure experiences that feel effortless.
ThreatInsight
Get real-time monitoring and analytics to detect suspicious activities and mitigate risks.
Social Login
Fast-track signup and login experiences for customers with 15+ social login options they know and love.
FAQs
Yes, Okta Community Identity is ideal for local government utility and permit portals. By providing a "one-stop-shop" login experience, agencies can reduce the number of passwords citizens need to remember, leading to higher digital engagement and a significant reduction in IT helpdesk calls.
Yes, Okta allows agencies to offer social login (like Google or Apple) as a convenient option for citizens. This makes the signup process frictionless and increases the adoption of digital government services, while Okta ensures that these social identities meet modern security standards.
Okta prevents fraud by implementing high-assurance identity verification and risk-based MFA for citizen portals. By identifying suspicious signup patterns and blocking automated bot attacks, agencies can ensure that public benefits and services reach the rightful residents while protecting state resources.
Okta supports digital equity by providing a mobile-friendly, accessible login experience that works across all devices. By offering multiple authentication factors—from SMS to biometrics—agencies ensure that all citizens, regardless of their technical proficiency or hardware access, can securely reach essential services.
Okta Community Identity is a solution that helps public sector agencies provide secure, modern digital access to citizens, students, and constituents. It centralizes citizen identity, allowing for a single login to multiple government services while protecting sensitive personal information from fraud and theft.