Mallory Sword Glenn

Senior Product Marketing Manager

Mallory Sword Glenn is a Senior Product Marketing Manager for Okta’s Customer Identity products. Her key focus is showcasing how organizations can create secure and seamless digital experiences for their end users using Okta’s identity products. Prior to joining the Product Marketing team, Mallory led the pricing strategy for Customer Identity products on Okta’s Pricing team. Mallory has a breadth of SaaS experience spanning go-to-market, pricing, deal strategy, and operations at companies like Adobe and HPE.

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Give That Consistent Brand Experience With New Telephony Features

We’re all familiar with SMS. If you’ve ever received a text message, you know what an easy form of communication it can be. That’s why SMS is also considered a great option as a second form of identity verification, known as SMS OTP or one-time passcode. At Okta, we know that telephony is a critical part of the authentication experience for many…

What do Web3, Decentralized Identity, and Reese Witherspoon Have in Common?

There’s a lot of hype around Web3, decentralization, and our digital identities lately. Even actor and producer Reese Witherspoon is getting in on the action, tweeting that parallel digital identities like avatars, crypto wallets, and digital goods will soon “be the norm” for everyone. When the aim is to optimize customer experience and trust,…

5 Signs Your Login Page May Need a Makeover

Customer expectations are higher than ever. UX stats show, 88% of online shoppers say that, after having a bad user experience, they wouldn’t return to a website. Customers expect a tailored digital experience that’s secure, but also allows them access to the applications they need—from whichever device is nearby. To that end, your application's…

How Identity is Powering Your Everyday Life—Behind the Scenes

Type in your username and password. Seems simple enough. But what if I told you, you’re possibly spending 9 hours per year just typing in usernames and passwords? In the US, the average email is associated with 130 accounts. If you’re logging into just 3 of those accounts each day, you’re spending about 9 hours every year just logging in to…

5 Customer Identity Strategies You Can Use to Increase Conversions

The average website conversion rate is only 2.35%. Even the top 25% of websites only convert around 5.31%. Customers today have high expectations—we all want what we want, whenever we want it, wherever in the world we are, on whichever device we happen to be closest to. So complex sites with long loading times, complicated registration, and any…