For organizations with complex B2B ecosystems, from global supply chains and franchisee networks to B2B SaaS applications, securely managing every external user can be a daunting challenge. The constant cycle of onboarding, updating, and deactivating identities for partners, vendors, and customers creates a significant burden on IT teams and can introduce security risks.

We are excited to announce the launch of Advanced Directory Management, a powerful new capability now available for Okta Customer Identity customers. Advanced Directory Management is designed to help you securely and efficiently manage external identities at scale, transforming the way you collaborate with your business network.

What is Advanced Directory Management?

Advanced Directory Management adds a new layer of control to your Okta Customer Identity solution. It introduces a modern, purpose-built framework that allows you to manage diverse groups of external users with unprecedented security and simplicity. With Advanced Directory Management, you can delegate ongoing user management tasks to your external admins while maintaining a unified, secure identity environment.

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The key features driving business value with Advanced Directory Management

Advanced Directory Management is built on three core features that help to solve the most pressing challenges of B2B identity management:

Realms: For security and compliance, you need to isolate user populations. Advanced Directory Management's Realms feature allows you to separate your partners into distinct, secure domains within a single Okta tenant. This helps to prevent unauthorized access between different groups and lets you enforce tailored security policies for each population, all while providing a unified view for your organization.

Advanced Directory Management in action in Realms
  • Delegated administration: Stop handling every user request from your partners. Advanced Directory Management allows you to grant least-privilege administrative rights to your franchisees, distributors, or B2B customers, empowering them to manage their own users. This dramatically reduces your IT workload and ensures your partners are in full control of their own user lifecycles.

  • Partner portals: Improve productivity and the user experience for your partners. Advanced Directory Management provides a secure, branded, and customizable portal where partners can access all the applications they need. This streamlines access and encourages greater adoption and engagement with your resources.

Who is this for?

ADM is the ideal solution for any organization that needs to manage a complex network of external users. Some example use cases include: 

  • Manufacturing and supply chain: Managing thousands of vendors and suppliers who need secure access to logistics or inventory portals.
  • Retail and franchise: Empowering franchisees to manage their own employees' access to corporate systems and applications.
  • B2B SaaS providers: Allowing corporate customers to manage their own end-users within your application, helping to ensure a seamless and secure experience.
  • Government-to-government (G2G): Facilitating the secure sharing of data and applications between different government agencies while maintaining strict separation.

Get started with Advanced Directory Management

The era of manual, complex, and insecure B2B identity management is over. Advanced Directory Management delivers the security, efficiency, and scalability that support the safe growth of your business ecosystem.

Advanced Directory Management is now available as part of the new Okta Identity Governance SKU for Okta Customer Identity. To learn more about how Advanced Directory Management can transform your B2B identity strategy, check out the video below and contact your Okta representative today.

Partner portals in Advanced Directory Management