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OIN

Five9 Plus Adapter for ServiceNow

Five9 Plus Adapter for ServiceNow

Overview

Five9's Okta integration for ServiceNow brings SSO capabilities to customers using Five9's rich Contact Center experience with ServiceNow CSM or ITSM. With Okta Single Sign On, agents can login to a single context using their ServiceNow credentials for both applications, ensuring a smoother, more secure experience across both applications.

Last updated: Aug. 9 2023

Functionality

Add this integration to enable authentication and provisioning capabilities.

Functionality
  • API
  • Entitlement Management
  • Event Hooks
  • Identity Security & Posture Management
  • Inbound Federation
  • Inline Hooks
  • Outbound Federation
  • Partial Universal Logout
  • RADIUS
  • Universal Logout
  • Workflow Templates
  • Workflows Connectors
  • SAML
  • SWA
  • WS-Federation
  • OIDC
  • SCIM

Provisioning
  • Create
  • Update
  • Attribute Sourcing
  • Deactivate
  • Sync Password
  • Group Push
  • Group Linking
  • Schema Discovery
  • Attribute Writeback