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Helpshift

Overview

Helpshift is the leading platform for Digital Customer Service. Used by leading brands such as Microsoft, Supercell, Xfinity, Tencent, Virgin Media, BBVA, and more, Helpshift engages consumers across any device, app or website with a messaging-based service experience. Enterprise capabilities such as customizable Bots, a high deflection knowledge base, and an AI-powered case management system helps leading brands deliver superior customer service with unbeatable cost and scale.

Helpshift's platform includes native functionality such as in-app and web messaging, integrated bots, AI-powered in-app and web knowledge base, an enterprise-grade case management system, proactive messaging, and conversational surveys, making it easy for companies to provide a best-in-class customer service.

Start your free trial today: https://www.helpshift.com/free-trial/

Capabilities

Provisioning