Okta Customer Identity

Your low-code, high-security, happy-user solution

Okta Customer Identity makes every login experience effortless and highly secure. Built on the same platform as Okta Workforce Identity, it’s an out-of-the-box solution that’s easy to deploy quickly and keeps customers, patients, students, and citizens safe and carefree. 

Okta Customer Identity interface displaying login options and customizations.

We help secure their customers — and millions more

Stats at a glance

Discover the numbers that put Okta’s reliability and scale front and center.

99.99%

platform uptime*

5 million

users managed each year for a defense agency

14 days

to deploy Okta across an entire state in the U.S.

6x

less expensive for
the FCC vs. their on-prem infrastructure

Ribbon icon inside shield

Get top-tier security
without the heavy lifting

Defend against breaches, fraud, and identity attacks with a turnkey solution that helps IT teams deliver compliant and intuitive user experiences with less effort.

Okta customer identity capabilities

Unify everything and overlook nothing

Manage identity—across customers, partners, and employees—with one platform for centralized authentication and authorization.

Diagram showing 8,000+ integrations

Set the foundation for scalable experiences

Deliver secure customer experiences faster with thousands of pre-built integrations for a wide range of industries and use cases.

Explore the all-in-one CIAM solution

Okta Customer Identity makes rolling out secure customer experiences a breeze.

Okta admin console showing the selection of OpenID Connect (OIDC) for a new app integration.

Single Sign-On

Secure access with one login, streamline authentication across multiple apps, and reduce risks.

Adding authenticators in Okta Customer Identity, showing options like Email, Duo, and Okta Verify for secure MFA.

Adaptive MFA

Leverage login context to enforce stricter authentication for risky logins.

Authentication prompts showing passwordless login using Face ID and Fingerprint passkeys in Okta Customer Identity.

Passwordless

Let customers go passwordless at login—for highly secure experiences that feel effortless.

Okta Customer Identity password reset interface showing a secure, user-friendly account recovery flow with specific password complexity requirements.

Threat Protection

Detect suspicious activities in real time and mitigate risks throughout the customer journey.

Okta Customer Identity dashboard showing a selection of social identity providers like Amazon, Google, and Apple.

Social Login

Fast-track signup and login experiences for customers with 15+ social login options they know and love.

Okta Admin Console displaying the Realms feature, highlighting B2B customer identity management, tenant organization, and partner portal configuration.

Governance

Empower partners and customers to manage their own access with delegated administration.

Be the next success story

Thousands of enterprises are already using Okta Customer Identity. Hear from some of them directly and get inspired to join the ranks. 

e-reader displaying Leveraging Identity ebook

Fostering trusted public services everywhere

Okta Customer Identity helps government agencies and educational institutions serve their people better. Prioritize privacy and reduce the burdens that get in the way of connecting residents, students, partners, and others with vital resources.

Okta Developer logo.

Looking for
developer solutions?

Ship more secure, scalable user experiences with enterprise-grade identity. Access the tools and documentation you need to integrate Okta into any tech stack.

FAQs

Okta Customer Identity and access management (CIAM) is how organizations give end users access to their digital properties. It’s also how they govern, collect, analyze, and securely store user data.

Okta integrates seamlessly with nearly any application—whether it’s cloud-based, on-premises, or custom-built. With 8,000+ pre-built integrations in the Okta Integration Network and robust APIs, we help ensure smooth compatibility with your existing ecosystem and whatever your tech stack brings in the future.

Okta is committed to being compliant with applicable data privacy requirements, for example, GDPR, CCPA, and HIPAA. Additionally, Okta has achieved FedRAMP Moderate and High, DoD Impact Level 4 (IL4), and GovRAMP authorizations and also maintains other certifications, such as SOC2, ISO 27001 (and more), which exemplifies Okta's commitment to rigorous security and compliance frameworks.

Okta has a dedicated Privacy Team that regularly tracks and assesses global data privacy regulations and trends. Our platform also allows you to enforce region-specific data residency and regulatory controls.

Okta’s Internal Audit team conducts audits and risk assessments on Okta’s Privacy Program, focusing on the privacy policy and other commitments made through our public-facing documentation, contracts, training and awareness, and tracking of changes in the regulatory privacy landscape. Additionally, Okta’s privacy program is annually audited as a product of its interdependent third-party certifications, including EU Cloud Code of Conduct, and APEC PRPR. For more information, please visit Okta’s Trust & Compliance Documentation page.

Okta Customer Identity was previously referred to as Customer Identity Solution (CIS). It was renamed to clarify our CIAM offerings.

Contact us for pricing information.

Yes, both solutions are built on the same platform, which means they are designed for seamless integration and you can manage all of your Identities from one console. Adding Okta Customer Identity is simple, secure, and fast.

Put smarter user experiences in the bag