Over the past few months, most of us have begun to return to our usual activities. We’re heading back to the office, going out for lunch with colleagues, and boarding planes. But it’s certainly not business as usual. According to a recent McKinsey Global Survey of executives, the pandemic has accelerated corporate adoption of digital products by seven years. As a result, customers have new expectations—they no longer have the patience to log into a user session multiple times in order to accomplish a single task. Complex sites with long loading times are being abandoned earlier, and customers are more aware of security issues than ever before. It can be challenging to meet these new expectations, especially for companies that weren’t already working on a digital modernization initiative before the pandemic started. For forward-thinking corporations, however, it also presents an opportunity to get ahead of the competition. With.