retail

Keeping Up with Customer Experience in 2021 and Beyond

2020 was a pivotal year, with COVID-19 profoundly changing the ways we live, work, and transact. And in many industries, the trends brought on by the pandemic—physical distancing, limitations on non-essential services, and new health and safety regulations—will only continue to define how businesses operate. Supply chains, for instance, have yet…

What Is Biometric Authentication?

Biometric authentication is a security process that compares a person’s characteristics to a stored set of biometric data in order to grant access to buildings, applications, systems, and more. With cybercrime, fraud, and identity theft on the rise, it’s more important than ever for businesses to help customers and employees verify their identity,…

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