Toronto Workplace Site Manager

Toronto, Ontario, Canada

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Toronto Site Manager will curate programs, and experiences and support events that build and amplify Okta’s mission, values, and culture.

We are seeking candidates with an entrepreneurial mindset, who will act as champions of Okta’s core values (Loving our Customers, Never Stop Innovating, Acting with Integrity, Being Transparent and Empowering our People) and who will add to our company culture.

The ideal candidate will excel at driving culture initiatives while building relationships with key stakeholders and executive leadership. This position requires strong customer service acumen to support a diverse onsite clientele. This individual will also need to be employee experience-oriented and have a hospitality mindset.

This is a full-time role based in Toronto and reports to the Senior Manager of NAMER Workplace Operations. While we offer dynamic workplace policies that enable our employees to work from anywhere, this role requires you to be in the office.

Job Duties & Responsibilities:

Complete responsibility and oversight of day-to-day operations of the site, ranging from janitorial to life-safety, space planning, food and beverage, events and all programs and services in-between
Work closely with Global Workplace + Experience colleagues, cross-functional partner teams, functional leaders, and leadership to ensure that the space and experience reflects Okta’s philosophy to promote wellness and productivity
Organize and champion our employee experience offerings and contribute your voice to our North American and global strategy for these programs
Build strong internal relationships with our employees, leadership, partner teams, and key stakeholders
Responsible for the oversight of all vendor services, including quarterly business reviews, and monitoring and driving vendors to meet Okta’s service level agreements (SLA) and key performance indicator (KPI) requirements
Innovate and deliver programs and services to support our growing distributed workforce in the region, as well as onsite facilities
Oversee the Toronto Operations budget; partner with Finance on all items ranging from capex/opex, accruals, forecasts, etc.
Manage the coordination and implementation of capital projects working closely with the Global Workplace Project Management team
Take the lead to address local safety, security, and facilities-related concerns and communicate status and updates effectively
Work closely with the North American and Global Operations Workplace team to drive visions, methods, and targets

Required Knowledge, Skills & Abilities:

A minimum of 3+ years of workplace programs and/or site management experience for a large company
The position is an “on-call 24/7” role with presence in the office expected
Must have strong management and leadership skills, and experience with both direct reports and cross-functional teams
A proven ability to be a self-starter capable of driving results without significant supervision
Exceptional organizational and analytical skills, financial acumen, and both verbal / written communication skills are required
Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail
Background in Workplace Services focused on exceptional customer service and promoting a positive employee experience for employees, candidates, clients, and vendor alike
Strong systems and collaboration tools knowledge – including Space IQ, Coupa, Service Now, Scout, Asana, GSuite, Atlassian, etc.
Experience in office relocation is a plus
Experience in people management or supervision is a plus

#LI-SC

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$82,000—$122,000 CAD

What you can look forward to as an Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Fostering Diversity, Equity, Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

U.S. Equal Opportunity Employment Information
Read more

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. This information helps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitable hiring practices.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Pay Transparency

Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 18,800 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.