Okta Showcase 2020: Carmax Customer Conversation


CarMax revolutionized the automotive industry and is the largest used-car retailer in the US. Okta CEO Todd McKinnon chats with CarMax CITO Shamim Mohammad about how CarMax stays agile during the COVID-19 pandemic. Mohammad shares how the company rolled out an omni-channel experience so customers can buy a car 100% online, in store or a combination of the two depending on their preferences.