CIAM maturity curve

Understanding what lies in the future of customer identity is one of the biggest challenges we’re figuring out at Okta—and it’s one that defines a lot of the work we’re doing. Now, as we come to the final stage of the journey to CIAM maturity, it only makes sense to think about what’s next for customer identity and access management (CIAM). The…

It’s not easy to find a public example of a commercial or enterprise organization that has advanced exceptionally far in their customer identity and access management (CIAM) journey. At a fundamental level, a company’s ability to secure their business and their customers is in constant competition with bad actors. While organizations develop an…

We’ve said before that most organizations out there are only at a basic stage of CIAM maturity—and that’s still true. However, companies that invest in modern identity solutions, like Okta, are quickly graduating to the second stage of the CIAM Maturity Curve. We call this stage “Automated.” Why? Because in this phase, the organization has built…

Modernizing digital initiatives is a key priority for most organizations, but many still have a long way to go before they can better enable, secure, and delight their users. And when it comes to customer identity and access management (CIAM), most companies find themselves in the earliest stages of maturity. Throughout this blog series, we'll…

Most businesses are accustomed to supporting internal stakeholders in accessing workforce applications and company data, but what happens when secure access needs to be extended to customers?  Building customer-facing apps that can be brought to market quickly and scaled effectively is a major undertaking. A key component of this is identity and…