Holiday

When a former work colleague asked me to join her for volunteering five years ago, I’ll be honest — I didn’t want to go. The event was with an organization that helped homeless clients connect with social service providers in San Francisco. I didn’t see myself as a “volunteer” or “do-gooder type,” and homelessness, especially in San Francisco,…

As the temperature drops and the decorations go up, we’re counting down the days ‘til we’re sipping eggnog fireside with family and friends. But before leaving the office to celebrate the holidays, we’re trading in twelve drummers drumming and celebrating you with our annual “12 Days of Customers”. Experian: What was originally a credit bureau,…

We’re approaching the holiday season, which means you’re probably thinking about how to dominate your office’s gift swap or secret santa. Or maybe you’re trying to figure out what you could possibly put in your favorite coworker’s stocking. Luckily, my first book, Truth From the Trenches: A Practical Guide to the Art of IT Management, is now…