okta universal directory

What you Need to Know: An Update on the GLBA Safeguards Rule

With the expanding scope of cyberattacks on financial institutions and a substantial increase in fraud, government and industry oversight bodies are stepping up with new regulations and requirements to protect consumers. One of the most recent examples are the updates to the Gramm-Leach Bliley Act (GLBA).  After 20 years of regulating information…

What if… Your Customers Could Receive Seamless Service from a Distance?

You and your business have had to adapt in unexpected ways this past year—and so have your customers.  The option of visiting a physical office, classroom, or store may no longer be available; locations that are open may be operating under strict capacity limits or other COVID-19 restrictions. Increased use of telephone, chat, and email customer…