public sector

When it comes to technology, there’s no arguing that the trend of the year is artificial intelligence (AI). AI is discussed simultaneously as the answer to — and the source of — all our problems. I know from my years of experience serving public sector organizations that it can be overwhelming when a new trend comes along. Suddenly, everywhere you…

For organizations and government agencies alike, strong identity management is paramount. Millions of people share sensitive, personal information with commercial and public bodies every day, so companies and public sector agencies have a responsibility to secure their assets.  This is where ICAM and FICAM come in. What is ICAM? Identity,…

We often share personal information to obtain the services we need, be it healthcare, financial assistance, or legal advice. In doing so, we place trust in our service providers to keep this data confidential and secure—often without hesitation. When interacting with government agencies, however, we’re usually less confident. By design, agencies…

Government institutions generally rely on a mix of applications to serve employees and citizens. An institution responsible for insurance, for example, may have different applications for managing group benefits, submitting claims, and applying for extended coverage.  Often, user access to these applications is managed on a decentralized basis…

Doing our errands looks a lot different now than it did a few years ago, and not just because of the COVID-19 pandemic (though that has certainly accelerated things). For a while now, we’ve been ordering groceries online, paying bills on a banking app, and even checking in with our doctor from the comfort of home. With so many digital experiences…

By embracing COTS- and API-based solutions, the Department of Veterans Affairs (VA) continues to be at the forefront of IT modernization amongst U.S. government agencies. The new Electronic Health Record Modernization (EHRM) program is a prime example, as the scheme is likely to play a huge part in transforming care delivery models as we know it…

Having just attended and sponsored the 2019 National Association of State Chief Information Officers (NASCIO) Annual Conference in Nashville, I was struck, though not surprised, by the prevalence of security-related themes throughout the event. Many of the discussions among presenters and attendees centered on topics such as ransomware, identity…

The White House Office of Management and Budget (OMB) is proposing a new policy to address Federal agencies’ implementation of Identity, Credential, and Access Management, and earlier this month asked for public comments on the policy draft. Tim McIntyre, our associate general counsel and data protection officer, submitted the below comment to the…