Contingent Workforce Program Manager

Manila, Philippines

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.


Okta is looking for a Contingent Workforce Program Manager to support our international contingent worker program. The Program Manager will be responsible for the successful strategic and operational performance of our contingent workforce solution through the effective management of our staffing partner.  This role will be a strategic advisor to our stakeholders across the organization and oversee the execution of all aspects of the contingent worker lifecycle.  As an expert in extended workforce management, you’ll solve problems by analyzing and utilizing contingent recruitment trends, results, and insights to drive faster onboarding times, elevate service level quality, improve compliance, and reduce risk across our organization. This role will be located in Manilla.  

Job Duties and Responsibilities:

  • Proactively partner with internal teams to understand and fulfill their workforce needs, while innovating and refining our contingent workforce processes
  • Develop and execute a comprehensive strategy for our contingent workforce management, aligning with Okta’s broader financial and operational goals
  • Enhance existing processes and implement automation to better manage the contingent workforce program
  • Establish and develop relationships with all key stakeholders to understand global operational needs, provide excellent customer support, and drive both adoption and compliance
  • Oversee the continuous improvement process by managing workforce performance metrics, ensuring thorough and timely assessments to enhance quality
  • Support and manage the administration of our contingent workforce presence in the Philippines including but not limited to: Requisition Management, Onboarding/Offboarding, Invoice Management, etc.
  • In partnership with our supplier(s) support the contractor performance process to ensure a high level of quality from our contingent workforce 
  • Liaise across Okta’s internal stakeholders and our staffing partner on contractor conversions
  • Support required local signatory needs that arise, i.e., visa invitation letters, etc. 

Required Experience/Skills:

  • 2+ years of experience in contingent workforce management, operations, or recruiting/talent acquisition
  • Understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies
  • Familiarity with reporting and analytics tools to assess CWM performance metrics
  • Strong communication and interpersonal skills employees
  • Ability to manage multiple tasks in a deadline-driven environment
  • Prior experience in a high-tech/software/SaaS organization is a plus


What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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