Customer identity

A customer identity is a unique profile that requires a different set of solutions based on the problems each individual customer faces. That’s why Okta ensures our tools meet the needs of our customers, with custom integrations, user-directed roadmaps, and customer experience journeys to show you how others have benefitted from Okta. 

CCPA vs. GDPR: Similarities and Differences Explained

The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) are laws that emerged to give individuals greater power over their personal information. Both regulate organizations that collect and use data in a variety of ways. A brief summary of the CCPA: Gives California residents increased transparency and control…

Introducing Okta’s New Risk Ecosystem API: A Fraud Fighting Toolset to Secure Authentication and Delight Customers

Organizations across every industry are expanding their technology initiatives to adapt to customer needs in a digital-first world. In today’s competitive economy, customers expect secure, seamless experiences that bridge the physical and digital divide. Thus, it’s imperative to delight customers with frictionless omni-channel touchpoints that don…

How We are Expanding the Okta Integration Network to Improve Customer Experiences in a Digital-First World

Over the past year, organizations have been under immense pressure to optimize customer experiences to keep pace with an increasingly digital-first world. But going digital from a customer-facing perspective isn’t an easy feat. It’s challenging, requiring tight integration across a wide range of technologies and cross-collaboration from many teams…

Auth for All: Unleashing the Okta Identity Cloud for Developers

In an increasingly digital world, getting applications up and running is critical to an organization’s innovation and success. But with developer resources at a premium, any developer tool must be optimized for efficiency and usability. Developers also need tools that put security at the forefront while seamlessly integrating with any hybrid,…

Improving Digital Customer Experiences Begins with CIAM

Today’s pre-packaged, grab-and-go products and services are designed to satisfy our growing desire for instant gratification. In the digital era, everything is always on and available at our fingertips, which has created high expectations for consumers interacting with brands online.  The consumerism of online services has created an insatiable…

The Burdens of Maintaining Homegrown Customer Identity

The best digital experiences may appear effortless from the outside, but keeping web and mobile apps and portals at a market-leading standard takes a lot of work. Your development teams are likely juggling multiple products, brands, and channels, all with their own set of requirements and varying degrees of complexity. As the front door to your…

What Are Microservices?

Microservices architecture, also known simply as “microservices,” is an approach to building software with modular services that are distinct and independent from each other.  In recent years, microservices have become a popular choice for designing and deploying applications. They allow apps to be broken into smaller and loosely coupled pieces …

5 Principles for Building Scalable Apps That Delight Customers

Designing and deploying an app is rarely simple. Customer needs are constantly evolving and your app probably looks and functions much differently today than when it was first released. The success of any modern application relies on how well it can adapt and grow along with customer needs—which requires your developers having the ability to…

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