user experience

Go beyond the login box with Customer Identity Cloud

Pay a bill. Chat with friends. Order food. Browse clothes. Plan a trip. Laugh at cat videos. In the digital world, much of what we do, where we turn for information, and even how we decompress happens on the other side of a login box.  From initial signup to every login, Customer Identity is the digital touchpoint customers repeatedly encounter as…

Measuring the business value of Identity at Guaranteed Rate and ADT

Grappling with the aftermath of a global pandemic and navigating the complexities of an austerity-driven economy, cybersecurity leaders find themselves at a crossroads.  In the wake of macroeconomic uncertainties, these leaders are under increasing pressure to validate their investments to executive decision-makers.  The challenge is twofold: How…

Why Identity is the I in… Time Tax

Here’s the second blog in our series detailing how focusing on Identity can help your organization improve end-user experiences and meet consumer expectations.  If you work for or support a government agency, you’re well aware of the recent legislative and industry push to improve digital experiences for the American public.  Examples run from the…

Embracing the Kanyes of Our Organization

Let’s talk about Kanye. You might remember that he was featured on international news when he entered his phone password on live TV. But the part that earned him national mockery was the password itself: 000000. It’s easy to laugh at the example he set, but, unfortunately, his attitude towards security is similar to many people today. And when…

Five Strategies to Simplify User Onboarding

Scaling organizations have a problem. While an influx of new employees is always reason to celebrate, it also comes with added management overhead as all the new users are onboarded onto the company’s applications and systems. As every ambitious company knows, IT’s time is best spent contributing to projects that will shape the future of their…

User Management: Designing for Security

At Okta, we see our customers deploy and build a broad range of customer-facing apps. Commonly, these apps support differing audiences, often reflected as segments within a single company, identities across customer companies, or users that span into partner organizations. Which begs the question: how to centrally manage these diverse users while…

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