user experience

TL;DR: Identity touches every point of your business. Here’s a checklist of what you should be asking yourself when shopping for an Identity solution.   Looking at Identity and Access Management (IAM) solutions and shaking your head? Are you wracked by decision paralysis as you weigh options, unsure how to narrow them down?  We get it: Identity…

What a difference a year makes. This time last year, we were finalizing a partnership that would make it easier for millions of organizations using Google Workspace to add an essential security layer — Identity —to their journey. Considering Identity security’s importance, it should be no surprise that our joint solution was a winner with…

Anyone who has attempted to build an Identity solution from scratch is familiar with the perils of taking their login box a step further. From accommodating third-party integrations to implementing UX that doesn't scare consumers away from completing their purchases, getting Identity right for your customers doesn’t stop at creating a sign-up page…

Today, digital identities control access to an ever-growing number of applications and services, impacting — and to some degree governing — many aspects of our professional and private lives. And there is absolutely no doubt that digital identities are going to become more important in the months, years, and decades to come. Nonprofit…

Pay a bill. Chat with friends. Order food. Browse clothes. Plan a trip. Laugh at cat videos. In the digital world, much of what we do, where we turn for information, and even how we decompress happens on the other side of a login box.  From initial signup to every login, Customer Identity is the digital touchpoint customers repeatedly encounter as…

Manually provisioning access to apps for a growing team of  over 1100 employees was not scalable or cost effective, leading Wealthsimple to invest in automated access control. Wealthsimple is a Canadian fintech company serving 3 million Canadians, specializing in five areas: saving, trading, investing, tax, and crypto. Wealthsimple’s small but…

Grappling with the aftermath of a global pandemic and navigating the complexities of an austerity-driven economy, cybersecurity leaders find themselves at a crossroads.  In the wake of macroeconomic uncertainties, these leaders are under increasing pressure to validate their investments to executive decision-makers.  The challenge is twofold: How…

Here’s the second blog in our series detailing how focusing on Identity can help your organization improve end-user experiences and meet consumer expectations.  If you work for or support a government agency, you’re well aware of the recent legislative and industry push to improve digital experiences for the American public.  Examples run from the…

A worker is only as good as their tools. Just like carpenters rely on hammers and saws to build stuff, marketers depend on a growing range of applications to handle things, like design, sales, and collaboration.  The 2023 Okta Businesses at Work report takes a look at the applications and services used by companies around the world. Based on…

Do you remember shopping online during the early days of ecommerce? At that point, engaging with a brand meant dozens of fields to fill out, long latency, and losing your entire order if you hit the back button—it was a bad experience all around. Now, all too often, developer experience is in the same place that user and customer experiences were…